A Seamless Pharmacy Benefit Change? [Case Study]

From unstructured notes to insight and discovery

With the right team, switching to a new pharmacy benefit manager (PBM) shouldn't be scary. Employers have been moving to Optum Rx for more than 20 years because they get value. And, peace of mind knowing that we guarantee a smooth change — demonstrated with $0 paid out in implementation performance guarantees in 2021 and 2022. We make it possible with:

Expert support before, during and after implementation
Solid planning and communication every step of the way
Documented success for satisfaction and performance guarantees
Fewer claim rejections and improved prescription adherence

See how our expertise and experience make your transition steady at every step.

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Optum Rx’s implementation process was extremely thorough. The team was professional and very good at their job. This was the smoothest transition we have ever gone through.

– Senior Vice President of Benefits, Large Freight Line Employer Group