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Case study

New billing system improves financial performance

Radiology Associates of Nevada made a smooth transition to Optum as its new billing vendor, reducing bad debt and improving finances.

A smooth, successful billing transition for Radiology Associates of Nevada

Radiology Associates of Nevada (RAN) wanted to improve collections, reduce denials and boost business analytics and reporting. But they had serious concerns about making a transition. RAN partnered with Optum to implement a new billing system. Working closely with the prior vendor, the Optum team developed a transition plan to create a seamless handoff. The transition was complete in 4 months with virtually no cash drop — and they achieved their goals.

  • 6-month charge increase: 6% 
  • 6-month payment increase: 13% 
  • 6-month bad debt reduction: 47%
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